Have you heard? We made the Fall 2020 G2.com Inc. (G2) Reports! The Grid® Report for Enterprise IT Management Suites named Nicus a High Performer and noted 100% of users rated Nicus four or five stars, 100% of users believe it is headed in the right direction, and users said they would be likely to recommend Nicus at a rate of 98%.
In addition to making the High Performer list, Nicus appeared in six total reports and topped the charts (#1) in the Enterprise Relationship Index. Perhaps the most coveted of all the honors, users scored Nicus at 100% for Ease of Doing Business With (category average 90%) and 100% for Quality of Support (category average 88%).
“We are thrilled to be recognized in the Fall 2020 G2 Reports and grateful to our loyal customers. Reading first-hand testimonials of our customers’ service experiences and the value these organizations are achieving through cost transparency and IT maturity reconfirms our team is upholding our mission and vision,” said John Clark, CEO of Nicus.
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Customer Spotlight: State of AZ "Since implementing Nicus, the greatest impact has been in customer confidence and satisfaction,” Beller noted. “Clarity equals confidence with our customers. They are armed with access and insight. No more wasting time with meetings and rework- and answering questions like ‘what’s in this rate?'"
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